hours of the Wellness Centres /polyclinic:
A.M. to 3 P.M. on all working days (except Sunday and holiday).
Addl. Director of the Kolkata CGHS fixes different nodal points where
Specialist consultation is available from CGHS side. At present the nodal
points are I.C. Block Polyclinic, Dover Lane Wellness Centre, Airport
Wellness Centre, Mint Colony Wellness Centre, Belvedere Wellness Centre and
Regent Estate Wellness Centre.
registration is stopped 15 minutes before scheduled closing time of dispensary.
However, no serious patient is returned back unattended in the wellness
& Returns: The
daily return of patients is prepared and maintained by the clerk in the
wellness centre. The Chief Medical Officer In-charge ensures timely
submission of all reports /return.
Normally medicines are issued for a period of 15 days. In chronic cases CMO
I/c may issue medicines up to three months subject to conditions as laid
information regarding non-available items: The Storekeeper
in consultation with dispensary Pharmacist circulates the list of
non-available medicines. This is done so that medical officers can
prescribe only the available medicines to the patients. Similarly arrival
of new medicines is also circulated by the Pharmacist promptly to all
Medical Officers. However on computerization the the doctors
following notices are prominently displayed in each wellness centre:
Bringing of CGHS Card is essential during every visit.
Wellness centre timings.
Complaint/suggestion Book is available with Chief Medical Officer In
Visiting days of various specialists.
Immunization programme, well baby clinic and antenatal programme.
Name and telephone numbers of Area Welfare Officer.
Important circulars and orders issued by competent authorities.
Name and telephone numbers of
Addl. Director, Kolkata
Director (CGHS), New Delhi
Area Welfare Officer
Help line numbers
in OPD Prescription: The CGHS card number, name, age, sex; diagnosis and
treatment are written legibly and in full. If the prescription
contains more than one medicine then each is numbered serially. On
each subsequent visit the medicines to be repeated are indicated by
their serial numbers. Quantity of medicine to be issued is written
Medical Officers attend to domiciliary calls from patients when necessary.
Such attendance is restricted to cases where the Chief Medical Officer
In-charge is satisfied of its necessity due to the inability of the patient
to attend the dispensary on account of illness. Domiciliary visits
except in cases of emergent nature are made before or after the dispensary
working hours. Such visits requested during the working hours is made by
the Medical Officers receiving the call and not left to the doctor on
emergency duty. In case a visit becomes necessary during the working hours
the Chief Medical Officer In-charge is informed to ensure that as far as
possible not more than one Medical Officer is absent from the dispensary at
any one time during the working hours. Lady doctors are exempted from
paying domiciliary visits during 7.30 P.M. to 7.00 A.M