hours of the Wellness Centres /polyclinic:
A.M. to 3 P.M. on all working days (except Sunday and holiday).
Addl. Director of the Kolkata CGHS fixes different nodal points where Specialist
consultation is available from CGHS side. At present the nodal points are
I.C. Block Polyclinic, Dover Lane Wellness Centre, Airport Wellness Centre,
Mint Colony Wellness Centre, Belvedere Wellness Centre and Regent Estate
registration is stopped 15 minutes before scheduled closing time of
dispensary. However, no serious patient is returned back unattended in the
& Returns: The
daily return of patients is prepared and maintained by the clerk in the wellness
centre. The Chief Medical Officer In-charge ensures timely submission of
all reports /return.
Normally medicines are issued for a period of 15 days. In chronic cases CMO
I/c may issue medicines up to three months subject to conditions as laid down.
information regarding non-available items: The Storekeeper
in consultation with dispensary Pharmacist circulates the list of non-available
medicines. This is done so that medical officers can prescribe only the
available medicines to the patients. Similarly arrival of new medicines is
also circulated by the Pharmacist promptly to all Medical Officers. However
on computerization the the doctors
following notices are prominently displayed in each wellness centre:
Bringing of CGHS Card is essential during every visit.
Wellness centre timings.
Complaint/suggestion Book is available with Chief Medical Officer In
Visiting days of various specialists.
Immunization programme, well baby clinic and antenatal programme.
Name and telephone numbers of Area Welfare Officer.
Important circulars and orders issued by competent authorities.
Name and telephone numbers of
Addl. Director, Kolkata
Director (CGHS), New Delhi
Area Welfare Officer
Help line numbers
in OPD Prescription: The CGHS card number, name, age, sex; diagnosis and treatment
are written legibly and in full. If the prescription contains more
than one medicine then each is numbered serially. On each subsequent
visit the medicines to be repeated are indicated by their serial
numbers. Quantity of medicine to be issued is written clearly.
Medical Officers attend to domiciliary calls from patients when necessary.
Such attendance is restricted to cases where the Chief Medical Officer
In-charge is satisfied of its necessity due to the inability of the patient
to attend the dispensary on account of illness. Domiciliary visits
except in cases of emergent nature are made before or after the dispensary
working hours. Such visits requested during the working hours is made by
the Medical Officers receiving the call and not left to the doctor on
emergency duty. In case a visit becomes necessary during the working hours
the Chief Medical Officer In-charge is informed to ensure that as far as
possible not more than one Medical Officer is absent from the dispensary at
any one time during the working hours. Lady doctors are exempted from
paying domiciliary visits during 7.30 P.M. to 7.00 A.M